Dalton Bradley

Project set up & configuration within Mi Aftercare is a Customer Service Admin user responsibility.The project administration can be accessed from the left side navigation Admin icon & provides th...

Once a defect has been triaged by the Willmott Dixon Customer Services team it will be allocated to one of their approved Supply Chain Partners for resolution.If a defect is assigned to you, you w...

How To Log Defects Logging defects can be done either directly from the Android / iOS Mobile apps or from your desktop machine.To log a new defect simply click the Log a defect button from the top...

Introduction This article provides an overview of the roles & permission for the Mi Aftercare application. All user accounts for Mi Aftercare are governed & controlled from within the Mi Pro...

The Mi Aftercare system has been designed to be as accessible, easy to use & flexible as possible in particular for Willmott Dixons Supply Chain Partners.The system seamlessly integrates between ...

The Kanban dashboard is the central hub to the Mi Aftercare system and is structured in a familiar T Card style view with dedicated columns to show defects that have a status matching the respectiv...

Sectionally Completed For projects that are completed in phases or multiple sections the Mi Aftercare system allows you to specify these in the project admin & configuration page.If you specify a ...

Once you have attended site as a Supply Chain Partner to carry out the remedial works it is critical that you provide resolution details in the system & mark the defect as Resolved.The easiest way...

The Kanban dashboard is the central hub to the Mi Aftercare system & is structured in a familiar T card style view with dedicated columns to show defects that have a status matching the respective...

The Kanban dashboard is the central hub to the Mi Aftercare system & is structured in a familiar T card style view with dedicated columns to show defects that have a status matching the respective...