How To Log Defects
To log a new defect simply click the Log a defect button from the top right of the Kanban dashboard & fill out the required details in the log a defect form
Project - Confirm the project you wish to log the defect one.
Defect title - Provide a short but descriptive title.
Defect category - Select the parent category the defect would fall under.
Defect location - Provide the location of the defect on site.
What3Word Coordinates - Optional but can help to pinpoint the location to within 3 meters.
Description - Provide as much information as possible about the defect being reported.
Photos/videos - Add up to 5 images or videos to support triage.
Documents/Files - Add any supporting documents or files.
Site Accessibility - Confirm access to site to support with arranging an attendance date for one of Willmott Dixons Supply Chain Partners.
RAMS - If a Risk Assessment Method Statement is required please indicate.
Access Restrictions - Provide detail of any information those attending site may need to be aware.
Once the defect has been logged this will drop to the top of your open column on the Kanban dashboard and notify the Customer Services team at Willmott Dixon who will review the information and progress the defect resolution.