Dalton Bradley

Introduction If email is going to your Outlook.com Junk folder by mistake, you can mark it as Not Junk or add the sender to your Safe Senders list.Marking email as Not junk also helps Microsoft im...

Defects can be assigned to individual SCP Users within the Mi Aftercare system, but in order to do this SCP Users need to have a Mi Project account created within Mi Aftercare in advance & the use...

Adding Customers in Mi Aftercare is Simple Customers are allocated on a per project basis & this association is what provides for them the ability to view & log defects on a given project.Because ...

Sectionally Completed For projects that are completed in phases or multiple sections the Mi Aftercare system allows you to specify these in the project admin & configuration page.If you specify a ...

Project set up & configuration within Mi Aftercare is a Customer Service Admin user responsibility.The project administration can be accessed from the left side navigation Admin icon & provides th...

The Kanban dashboard is the central hub to the Mi Aftercare system & is structured in a familiar T card style view with dedicated columns to show defects that have a status matching the respective...

Introduction This article provides an overview of the roles & permission for the Mi Aftercare application. All user accounts for Mi Aftercare are governed & controlled from within the Mi Pro...

To ensure you only receive the notifications that are relevant to you Mi Aftercare has the ability to allow you to subscribe or unsubscribe to project notifications under your personal settings.To...

You can access your personal settings & notification preferences by clicking your initials at the bottom left of the screen & selecting "Settings"     From within this area of the site you ca...

If you have forgotten your password & are unable to access the system you can follow the password reset process from the log in screen to get you back on track.     You will then be presented...