Dalton Bradley

Introduction If email is going to your Outlook.com Junk folder by mistake, you can mark it as Not Junk or add the sender to your Safe Senders list.Marking email as Not junk also helps Microsoft im...

Adding Customers in Mi Aftercare is Simple Customers are allocated on a per project basis & this association is what provides for them the ability to view & log defects on a given project.Because ...

If you have forgotten your password & are unable to access the system you can follow the password reset process from the log in screen to get you back on track.     You will then be presented...

The Mi Aftercare system can be access on the following URL - https://beta.miaftercare.org/As you visit the page you are presented with the launch hub where you can review the features & benefits o...

As a Supply Chain Admin user you have the ability to manage your team within the Mi Aftercare system, allowing you to create new users, deactivate old users or update the personal details held on ...

Once a defect has been marked as Resolved by one of Willmott Dixons Supply Chain Partners you will be promoted as the reporter of the defect to review the resolution detail entered in the system a...

Defects can be assigned to individual SCP Users within the Mi Aftercare system, but in order to do this SCP Users need to have a Mi Project account created within Mi Aftercare in advance & the use...

To ensure you only receive the notifications that are relevant to you Mi Aftercare has the ability to allow you to subscribe or unsubscribe to project notifications under your personal settings.To...

You can access your personal settings & notification preferences by clicking your initials at the bottom left of the screen & selecting "Settings"     From within this area of the site you ca...

Once the Supply Chain Partner has reviewed all of the defect information included on the defect record, including the customer contact details in the contacts tab the next step is for the SCP to c...